Frequently Asked Questions

About Us

Are you a member of ACCA?

Yes

Are you a member of the Better Business Bureau?

Yes

Are you family owned?

Yes

Are you licensed? By whom?

Yes, by the state of Texas. LIC #TACLB018343E

Do you have any references?

Yes, we can provide references for you. Just ask us.

Have your employees had background checks?

Yes

How long have you been in business?

Since 1999

What areas do you serve?

Waco and Surrounding Areas in Mclennan County

What kind of training do your technicians and installers have?

We update our training at lease twice a year in Spring and Fall.

What other organizations do you belong to?

We are members of the Air Conditioning Contractors Association, Better Business Bureau, Ducks Unlimited, Texas Department of Public Safety Officers Association, Sheriff’s Association of Texas, Baylor Bear Foundation, Baylor/Waco Foundation, Baylor Alumni Association, and West Athletic Boosters Club.

Services

Do I have to be at home when you come?

Yes, because it is important for us to make sure all your needs are met.

Do you carry parts on your truck?

Yes, that way we can save you time and money.

Do you provide Indoor Air Quality Solutions?

Yes, UV Lights, electronic filter, and pleated filters.

Do you service all brands?

Yes we do.

Do you use sub-contractors?

No

How long will I have to wait if you don't have the part?

Most parts are in stock but normally 1-2 days.

How much do you charge by the hour?

We charge by the job not by the hour. Please call for pricing.

How much is a diagnose fee?

Normally $45 or free if you have us repair the unit.

What are your regular hours?

Monday through Friday from 8:00 A.M. to 5:00 P.M.

What insurance should a contractor carry?

Min. of $100,000, we carry $1,000,000.

What kind of guarantee or warranty do you offer?

All parts carry a 1yr warranty except on electronic part. Up to 10yrs on parts & compressor on new equipment.

Will you quote me a price in advance?

Yes

Helpful Tips

Is it time to replace my unit?

Repairing vs. Replacing Your Heating/Cooling System – Use Clark Heating & Air Conditioning’s FREE HVAC System Repair or Replacement Questionnaire Tool!

How can I make hot/cold rooms comfortable?

Usually by a duct work re-design.

How can I minimize my impact on the environment?

By changing over to new refrigerant R-410A.

How can I save energy?

Sealing up doors, windows, and electrical plates. Add insulation to attic at least R-30.

Should I install a ceiling fan?

Yes, moving air makes you fell better.

What can I do to lower my utility bills?

By sealing duct work, and replacing equipment can save up to 50% of what old equipment is using.

What can you do for me to help control allergies and asthma?

Use pleated filters, Install UV lights or electronic filter.

Clark Heating & Air Conditioning Waco, Texas Repair Van

We Service ALL Brands, including…